Privacy Policy
Parrot is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application ("App") and related services.
1. Information We Collect
We collect the following types of information:
a) Personal Information: When you create an account, we collect personal information such as your name, email address, and payment details.
b) Usage Information: We collect data on how you use the App, including your language learning progress, device information, IP address, and other usage metrics.
c) Location Information: If you enable location services, we may collect your location data to personalize your learning experience.
d) Cookies and Tracking Technologies: We use cookies and similar technologies to gather usage data, improve functionality, and personalize your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our Services.
- Track your progress and personalize your learning experience.
- Communicate with you, including sending service-related notifications.
- Process your payments for any premium services.
- Maintain security and prevent misuse of our platform.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following cases:
a) Service Providers: With third-party companies that assist us in operating the Services, such as payment processors or hosting providers.
b) Legal Compliance: When required by law or necessary to protect our rights.
c) Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
d) Apps You Connect: With AI apps you choose to connect to Parrot, such as ChatGPT and Muse, as described in Connected AI Apps.
Connected AI Apps
You can connect Parrot to AI apps such as ChatGPT and Muse so they can help you practice Spanish. Nothing is shared until you sign in to Parrot and approve the connection.
- What a connected app can read: your Parrot level and the matching CEFR level, your day streak, and the Spanish words you are learning and know, with their English meanings.
- What a connected app can change: if you allow it, it can save Spanish words to your dictionary as learning or known, and mark today as practiced for your streak.
- What a connected app cannot access: it cannot change your level, and it never receives your email address, name, password, payment details, or listening history.
- What Parrot stores: which apps you connected, what you allowed, and when each connection was last used. Parrot does not receive your conversations with the connected app.
- Disconnecting: to remove a connection, email us at support@parrotapp.com and we will disconnect the app. Once disconnected, the app loses access immediately. Information the app already received is handled under that app's own privacy policy.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee the security of your data.
5. Your Choices
You have the following rights regarding your personal information:
a) Access and Update: You can access and update your personal information via your account settings.
b) Delete: You can request deletion of your account and personal information by contacting us at support@fluentwithparrot.com.
c) Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe link in our emails or by adjusting your account settings.
6. Data Retention
We retain your personal information as long as necessary to provide our Services or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us, and we will promptly delete it.
8. International Data Transfers
If you are located outside of Canada, please note that your data may be transferred to and processed in Canada, where data protection laws may differ from your home country. By using our Services, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website. Continued use of the Services after such changes will indicate your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@parrotapp.com.